Victims Support Worker, Justice Services

About the Role:

SALARY: $979.13 to $1,105.88 Per Week

DURATION: Fixed -Term, Full-Time (July 29, 2024 – July 25, 2025) Six (6) Month Probation Period

Hours of Operation: 8:30 a.m. to 4:00 p.m.


Hours per week: 37.5 hours per week


Reports To: Commissioner of Justice



Purpose: Under the supervision of the Commissioner of Justice, provides various support services to Kahnawa’kehró:non identifying as victims of crime, including post-traumatic and psychosocial intervention, court preparation and accompaniment, referrals to specialized services and/or resources, and various technical support. Provides information on victim rights, remedies, court processes, and other related matters. Also participates in meetings of the Kahnawà:ke Justice Commission as a
technical resource person.



Roles & Responsibilities:
Front-Line Support Services

• Provides immediate, short-term crisis intervention and emotional support to clients.
• Refers clients to appropriate third-party service providers for specialized services and/or resources as needed.
• Coordinates referral processes and ensures a smooth transition from Ionkwatahónhsate Victims Services to third-party service providers.
• Provides courtroom orientation to clients, including arranging for observation of court cases to familiarize clients with the criminal justice process.
• Liaises between clients and the Kahnawà:ke Mohawk Peacekeepers, prosecutors, and other participants in the criminal justice system.
• Accompanies clients to meetings with community organizations and other services as needed; and
• Accompanies clients to hearings of the Court of Kahnawà:ke and external courts and provides the psychosocial support they may require in their role as witnesses.



Information on victim rights, remedies, court processes, and other related matters
• Responds to questions from community members in relation to victim rights, remedies, court processes, and other related matters.
• Provides legal information such as general information about the law, the options available to a person, and the basic operation of the legal system; and
• Assists with developing, promoting, and implementing public education/training initiatives, including participation as a presenter.
• Acts as a backup to the Victims Advocacy Worker in the areas of developing, promoting, and implementing education initiatives and also advocating for victims’ rights.
• Tracks and submits yearly stats, including stats on number of clients served and list of services referred to.



Technical Support
• Assists clients with preparing, filing, or producing the documentation required to exercise their rights as victims of crime and/or submitting requests for services.
• Assists clients with accessing information related to their files, including informing clients of the progress of their files at various stages of the criminal justice process.
• Acts in the capacity of technical resource person and participates in Kahnawà:ke Justice Commission meetings.


The statements herein reflect general details to describe the principle functions for this job and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties or be assigned projects associated with these responsibilities as directed by their immediate supervisor.


Decision-Making Authority:
• Decision-making authority over management of client files from intake to file closure.
• Decides on most appropriate reporting and communication methods.
• Decides on project resource requirements.
• Determines best practices and methodology to resolve issues.


Accountability:
• Ensures compliance with applicable legislation, policies, and protocols are respected in relation to the Ionkwatahónhsate Victims Services program.
• Ensures the continuous improvement of the Ionkwatahónhsate Victims Services program.
• Ensures program goals and objectives are realistic, attainable, and complement the Justice Services Division’s operation and strategic plans.


• Ensures service provided is relevant to community needs and dynamics.
• Conducts business with internal and external clients in a tactful, discreet, and courteous manner.
• Maintains confidentiality.
• Adheres to the MCK Administration Manual-Personnel Policy and Kanien’kéha Language initiatives.



Education & Experience: 

• Bachelor's Degree in social work, psychology or criminology, or related field, plus one-year relevant experience.


OR

• DEC in Social Work or related field, plus three (3) years relevant experience


AND

•Must possess a valid driver's license and have access to a vehicle.



Knowledge, Skills, Abilities, and Other Attributes:
• Understanding of the principles and practices in relation to victim rights, remedies, court processes, and other related matters.
• Sound knowledge of Kahnawà:ke’s justice programs and applicable legislation within Kahnawà:ke jurisdiction (criminal, civil, and penal).
• Knowledge of the Mohawk Council of Kahnawake’s administrative policies and procedures.
• Knowledge of the issues facing the community and possible future needs.
• Good judgement and problem-solving skills.
• Strong oral and written communication skills
• Strong interpersonal skills and a highly motivated self-starter.
• Planning, time management, and organization skills.
• The ability to communicate in the Kanien’kéha and French languages is an asset.
• The willingness to learn the Kanien’kéha language is required.

Working Environment:
• Five (5) day workweek; 8:30 a.m. to 4:00 p.m.; 37.5 hours per week; office and courtroom environment.
• Ability to manage overtime in the evenings and on weekends.
• Ability to manage considerable stress associated with workload priorities and emergency
situations;
• Considerable stress and exposure to emotional, personal, and sensitive situations (i.e., family issues) requiring tact, discretion, and confidentiality.
• Occasional driving or travel to venues or meetings outside of the office.


DEADLINE FOR APPLICATION: Tuesday, July 16, 2024 - 4:00 p.m.

REQUIREMENTS: ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR

  • Applicant Checklist
  • Letter of intent
  • Resume


APPLICATION: Please address your application to Dawn Stacey, Manager of Recruitment & Staffing. 

Forward your complete application via e-mail only to: Applications@mck.ca

  • Please ensure complete applications are submitted as requested. Incomplete applications may not be considered.
  • Only candidates selected for an interview will be contacted. 
  • Preference will be given to Aboriginal candidates.





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Saint Regis Mohawk Tribe