Barista

Reports To: Lead Barista

Starting Rate: $15.02 per hour

Closing Date: Thursday October 10, 2024, at 4:00 pm

SUMMARY: Creates a quality experience for our customers by providing customers with prompt service, quality beverages and products and maintaining a clean and comfortable store environment. Mixes and serves hot and cold coffee, tea and blended drinks to patrons of the coffee kiosk by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
• Responsible for taking drink orders from guest.
• Maintains a calm demeanor during periods of high volume or unusual events to keep kiosk operating to standard and to set a positive example for the team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to supervisor so they can respond as necessary.
• Assist with training by reinforcing successful performance and giving encouraging coaching as needed.
• Consistently provides quality beverages and food products for all customers by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines.
• Follows operational policies and procedures including those for cash handling and safety and security to ensure the safety of all associates during each shift.
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Arranges product to maintain an attractive display.
• Accepts and delivers food.
• Learn or have knowledge of the Agilysys POS System
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Food service safety training is required as part of the training. 

MINIMUM QUALIFICATIONS: High School Diploma or General Education Degree (GED. No experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is regularly required to stand. The associate frequently is required to reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds and occasionally 50 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is occasional exposure of the associate to noise and cigarette smoke from the casino floor.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.