Operations Manager, Kahnawa:ke Cannabis Control Office (KCCO)

SALARY: $1,267.13 to $1,431.38 Per Week

HOURS OF OPERATION: 8:30 a.m. to 4:00 p.m.

HOURS PER WEEK: 37.5 hours per week
DEADLINE FOR APPLICATION: Thursday, November 7, 2024 - 4:00 p.m.

REPORTS TO: General Manager of Operations, OCC

PURPOSE:

Is responsible for the management of all operational and regulatory requirements and services as it
pertains to the successful functioning of the Kahnawà:ke Cannabis Control Office. 

To coordinate the overall management of KCCB, internal and external resources which includes the
Cannabis Health and Safety Committee (CHSC). 

The Manager is responsible for the development and implementation of all processes, procedures,
and budgets and ensures that communication channels and information flow are accurate and
consistent.

ROLES & RESPONSIBILITIES

Operations Management 

• Monitors and oversees all issues for the KCCB and CHSC; 

• Is the primary contact between KCCB, CHSC, Health Canada, MCK; Peacekeepers and license holders; 

• Coordinates, participates, and takes notes for all KCCB and CHSC meetings; 

• Manages the day-to-day operations of the KCCB Office;

• Prepares and submits the annual operating budget for KCCB’s approval; 

• Manages the approved budget; 

• Develops and implements operational procedures to ensure quality assurance; 

• Assesses need for operational changes and makes recommendations to KCCB; 

• Receives inspection reports and monitors inspection schedule

Permit Application Process Management 

• Communicates the permit application process, requirements, and conditions to clients and is
the liaison between the applicant/permit holder and the KCCO; 

• Receives and ensures permit applications meet all the requirements of the KCCL and the federal cannabis law; 

• Reviews all applications and amendment requests and makes recommendations for approval with the KCCB; 

• Coordinates criminal record, background checks, and membership verification for all permit applicants; 

• Prepares all required KCCO public notices; 

• Prepares permits and renewals as directed by the KCCB; 

• Informs Board of any breaches to permit conditions that they are made aware of; 

• Collects and remits any applicable fees.

General Office Management and Administrative Support 

• Processes bills, secures purchase orders, and verifies/approves invoices and acquisitions against purchase orders; 

• Coordinates special workshops, strategic sessions, and meetings, and any training requirements; 

• Prepares all correspondence, reports, and other documentation required; 

• Manages and maintains an accurate and up-to-date filing system that ensures confidentiality; 

• Provides reception services to the office of the KCCB; 

• Orders office supplies; 

• Manages reports and data and makes them accessible to the KCCB, the Council of Chiefs, CHSC, and interested community members; 

• Collaborates with MCK Public Relations on PSAs and website; 

• Ensures that information received from the Health and Safety Committee, Kahnawake Peacekeepers, inspectors, and external agencies is forwarded to the KCCB.

The statements herein reflect general details to describe the principle functions for this job and should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties or be assigned projects associated with these responsibilities as directed by their immediate supervisor.

EDUCATION & EXPERIENCE
• Bachelor’s Degree in Business Administration, plus one (1) year relevant experience;
OR
• DEC in Social Sciences, plus three (3) years relevant experience;
OR
• High School Diploma, plus five (5) years relevant experience. 

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of the Kahnawà:ke Cannabis Control Law and functions of the regulatory body; 

• Knowledge of the requirements of the applicable federal Cannabis legislation;

• Excellent oral and written communication skills; 

• Sound organizational and interpersonal skills; 

• Competency in minute taking;

• Ability to work independently and use initiative, sound judgment, and the application of various problem-solving techniques;

• Sound human resource, file management, and budget management skills;

• Knowledge of Outlook, Microsoft Office 365, Excel programs, and Phillips Speech Ex Transcribe;

• Strong time management skills;

• Tact, discretion, and professionalism when dealing with clients and the public;

• Maintains confidentiality;

• Adhere to KCCB and KCCL Policy and procedures;

• Adhere to the MCK Administration Manual-Personnel Policy and Kanien’kéha Language initiatives;

• Ability to communicate in the Kanien’kéha and French languages is an asset;

• The willingness to learn the Kanien’kéha language is required.

WORKING ENVIRONMENT
• Five-day work week and work is performed in a normal office environment; 

• Moderate overtime; 

• Moderate stress.

REQUIREMENTS: ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED

• Applicant checklist
  
• Letter of intent
• Resume

APPLICATION: Please address your application to Dawn Stacey, Manager of Recruitment & Staffing.

Forward your complete application via e-mail only to: Applications@mck.ca

• Please ensure complete applications are submitted as requested. Incomplete applications may not be considered.
  
• Only candidates selected for an interview will be contacted.
• Preference will be given to Aboriginal candidates.
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