Slot Attendant

OPEN UNTIL FILLED

Reports To: Shift & Assistant Shift Managers

Starting Rate: $10.00 per hour

SUMMARY: Candidate must provide a friendly, helpful and courteous manner when dealing
with our guests and fellow associates. The Slot Attendant is a personal representation of the
service and overall hospitality of the Mohawk Gaming Enterprises. Responsible for executing the
Three Feathers Guest Service Standards to provide an excellent guest service experience while
ensuring compliance with company and departmental policies and procedures to safeguard
company gaming assets

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Exhibits a friendly, helpful and courteous manner when dealing with the public and fellow
associates.
• Oversee all guest activity that takes place in the slot gaming areas
• Required to learn and utilize Apple iPod with accompanying software known as “Kai” to
ensure a high quality of guest service
• Ensure compliance with company and departmental policies and procedures.
• Safeguards assigned gaming assets.
• Ensure gaming area is clean and safety compliant.
• May performs paper refills and jams on machines and/or notifies Slot Tech or Slot Tech
Manager if more in-depth repair is needed.
• Handle guest transactions, such as cash and pay-outs, including taxable jackpots as per SOPs
and other transactions required.
• Exhibit good oral communication skills.
• Requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.
• Other duties as necessary to improve guest service and operational needs.

SUPERVISORY RESPONSIBILITIES: No supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required to successfully complete the essential duties of the
position with or without reasonable accommodation.

MINIMUM QUALIFICATION: High School diploma or general education degree (GED); or
at least one year in work related experience in a guest service environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that
must be met by an associate to successfully perform the essential functions of this job with or
without reasonable accommodation. While performing the duties of this job, the associate is
frequently required to walk. The associate is required to stand; use hands to finger, handle, or feel;
climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or
move up to 100 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are
representative of those associate encounters while performing the essential functions of this job
with or without reasonable accommodation. The position exists in a casino work environment
where there is frequent and regular exposure to loud noise and tobacco smoke from the casino
floor.

NATIVE PREFERENCE: The Mohawk Gaming Enterprise utilizes a Native
American preference policy in hiring, training, and promotion. When there is a job opening or
training opportunity, the Gaming Enterprise will evaluate all candidates for the position and will
select the most qualified candidate. In the event two or more candidates meet all of the job
requirements and have substantially similar qualifications, the Gaming Enterprise will utilize
the preference policy to make the final determination on who will be offered the opportunity or
position. When preference is utilized, first priority will be given to enrolled members of the Saint Regis
Mohawk Tribe. Second priority will be given to members of other federally recognized Tribal
Nations and/or First Nations citizens from Canada. All other individuals will be third priority.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York
State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a
criminal background check to be used solely for employment purposes. Successful candidates for
employment must submit to and pass a drug test for illegal substances prior to employment being
confirmed. In case of a positive result, the candidate is not eligible for employment with the
Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.